Thursday May 29th 2008

the-internet-saves-my-ass-again

The internet saves my ass again!

Published by Dysantic at 8:12 pm under From the mind of Evan Roberts

While not paying attention, I forgot to press “9″ to get an outside line when I was trying to call my Father for something. The call didn’t go through, but for some reason it screwed up my phone. The “FEATURE” button was flashing, which I found odd, and didn’t think anything of it.

However, Molly tried to call me after her shift, and she couldn’t get through to my extension. I tried from my cell, and it didn’t work either. Even more alarming, I tried to call my extension from a co-worker’s phone, and it didn’t even work then! So… somehow, I had knocked myself out of the phone system. I could still take customer calls (yay!), but other than that, I couldn’t be contacted via the phone.

Great.

The manuals we have here for the phone system are beyond useless, as they expect that you’ve gone through a course to be taught how to configure this thing with your eyes closed. Unfortunately, I have not taking such a course, and the manuals quickly made my existing headache worse. I didn’t want to have easyDNS contact the phone system company and have them send someone out just to fix this, thus resulting in a service charge, so I opted to see if I could figure it out myself (what the hell… I had to stay late anyway).

Turns out, the power of the internet has been proven to me yet again, and has saved my ass. :-D

Thanks to this post, it would appear that I had inadvertently set my phone to “do not disturb”. Simply pressing “FEATURE”, then typing “69″ (hah!) on the number pad, and hitting “FEATURE” once more, returned my phone to it’s normal accessible self. Kick ass! Not only did I save a service call to the phone system company which might have cost us some dough, I was able to fix it and don’t have to fess up to ANYTHING!

…well, other than the fact that I wrote about this on my blog… but who cares? ;-)

I guess I can leave the office now!

2 Responses to “The internet saves my ass again!”

  1. # Frankon 30 May 2008 at 8:44 am

    So a “69″ is a “Do Not Disturb”, eh ? That sort of makes sense. LOL

  2. # Danielleon 10 Jun 2008 at 9:21 am

    We here are especially fond of initiating newbies with Feature 66, which is the voice call function of the Meridian/Norstar system. Employing it emits a rather loud honk from the recipient’s phone and then allows you to speak to them via the telephone’s intercom, but we prefer to hit release instead of speaking, so the phone is just a noisy nuisance.

    Have fun and to block other clowns from voice calling you, enter Feature 88.

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